隐私政策

Last Updated: May 19, 2026

ForestCrystalMall operates this store and website, including all related information, content, features, tools, products, and services, intended to provide you (the "Customer") with a curated shopping experience (collectively, the "Service"). ForestCrystalMall is powered by Shopify, enabling us to provide the Service to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make purchases or other transactions via the Service, or otherwise interact with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand the manner in which your information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term "Personal Information," we refer to information that identifies, relates to, describes, or is reasonably capable of being associated with you or another individual. Personal Information does not include anonymized or de-identified information that cannot identify or be reasonably linked to you. Depending on how you use the Service, your country/region, and as permitted or required by applicable law, we may collect or process the following categories of Personal Information, including inferences drawn from such information:

  • Contact Information: Including your name, address, billing address, shipping address, telephone number, and email address.
  • Financial Information: Including credit card, debit card, and financial account numbers; payment card information; financial account details; transaction details; payment methods; payment confirmations; and other payment details.
  • Account Information: Including your username, password, security questions, preference settings, and general settings.
  • Transaction Information: Including items you browse, add to cart, add to wishlist, or purchase, return, exchange, or cancel, as well as historical transaction records.
  • Contact Records: Including information provided when you contact us, such as the content submitted when sending customer support queries.
  • Device Information: Including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage Information: Including information regarding your use of the Service, including how and when you use or browse the Service.

Sources of Personal Information

We may collect Personal Information from the following sources:

  • Directly from You: Including when you create an account, visit or use the Service, contact us, or otherwise provide Personal Information to us.
  • Automatically through the Service: Including information collected from your device when you use our products or services or visit our website, and information obtained through Cookies and similar technologies.
  • From Our Service Providers: Including when we engage them to provide specific technology or to collect or process your Personal Information on our behalf.
  • From Our Partners or Other Third Parties.

How We Use Your Personal Information

Depending on how you interact with us or the services you use, we may use Personal Information for the following purposes:

  • Providing, Customizing, and Improving the Service. We use your Personal Information to provide the Service, including fulfilling contracts with you; processing payments; shipping orders; remembering your preferences and items of interest; sending account-related notifications; processing purchases, returns, exchanges, or other transactions; creating, maintaining, and otherwise managing your account; arranging shipping; assisting with returns or exchanges; facilitating reviews; and creating a personalized shopping experience, such as recommending products related to your purchase history. This may include using your Personal Information to better customize and improve the Service.
  • Marketing and Advertising. We use your Personal Information for marketing and promotional purposes, such as sending marketing, advertising, and promotional messages via email, SMS, or postal mail, and displaying online advertisements for products or services on the Service or other websites based on items you have previously purchased or added to your cart, as well as other activities within the Service.
  • Security and Fraud Prevention. We use your Personal Information to verify your account; provide a secure payment and shopping experience; detect, investigate, or take action against potential fraud, illegal, dangerous, or malicious activity; safeguard public safety; and maintain the security of our services. If you choose to use the Service and register for an account, you are responsible for safeguarding your account credentials. We strongly recommend that you do not share your username, password, or other access details with others.
  • Communicating with You. We use your Personal Information to provide customer support, respond to your needs, provide efficient service, and maintain our business relationship with you.
  • Legal Reasons. We use your Personal Information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, investigating or participating in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and handling or investigating potential violations of our terms or policies.

How We Disclose Personal Information

In specific circumstances, we may disclose your Personal Information to third parties for legitimate purposes within the scope of this Privacy Policy. Such circumstances may include:

  • Disclosing to Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, shipping, and fulfillment).
  • Disclosing to business and marketing partners for providing marketing services and delivering advertisements to you. For example, we work with Shopify and third-party services to support personalized advertising based on your online activities across different merchants and websites. Our business and marketing partners use your information in accordance with their respective privacy statements. Depending on your country/region, you may have the right to request that we stop sharing your information for targeted advertising and marketing promotions based on your online activities across different merchants and websites. To exercise your right to opt-out of such information usage, please click here.
  • When you instruct, request, or otherwise consent to our disclosure of specific information to a third party, such as for product shipping, or through your use of social media widgets or login integration features.
  • Within our affiliates or corporate group.
  • In connection with business transactions involving mergers or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Service, our rights, or the rights of our users or others.

Relationship with Shopify

The Service is hosted by Shopify, which collects and processes Personal Information about your visit and use of the Service to provide and improve the Service for you. Information you submit to the Service will be transmitted to and shared with Shopify and potentially with third parties located outside your country/region to provide and improve the Service. Additionally, to help protect, develop, and improve our business, we use certain Shopify enhancements that integrate data and information derived from your interactions with our store, other merchants, and Shopify. To provide these enhancements, Shopify may use the Personal Information we collect regarding your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your Personal Information, including responding to your requests to exercise rights regarding the use of your Personal Information for these purposes. For detailed information on how Shopify uses your Personal Information and any rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on your country/region, you may exercise certain rights regarding your Personal Information via the Shopify Privacy Portal link.

Third-Party Websites and Links

The Service may provide links to websites or other online platforms operated by third parties. If you visit websites not affiliated with or controlled by us, please be sure to review their privacy and security policies, as well as other terms of service. We do not guarantee nor are we responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of their information. Information you provide on public or semi-public platforms, including information you share on third-party social networking platforms, may also be viewable by other users of the Service and/or users of those third-party platforms, and our or the third party's use of such information is unrestricted. Providing such links does not imply our endorsement of the content, owners, or operators of such platforms unless otherwise stated in the Service.

Children's Data

The Service is not intended for children, and we do not knowingly collect any Personal Information from minors in your jurisdiction. If you are a parent or guardian and discover that your child has provided us with Personal Information, you may contact us using the contact details provided below to request deletion of such information. As of the effective date of this Privacy Policy, to our knowledge, we do not "share" or "sell" (as defined by applicable law) the Personal Information of minors under the age of 16.

Information Security and Retention

Please note that no security measures are foolproof or impenetrable, and we cannot guarantee "absolute security." Furthermore, any information you send to us may not be secure during transmission. We advise against sending sensitive or confidential information via unsecured channels.

The retention period for your Personal Information depends on various factors, such as whether the information is needed to maintain your account, provide the Service, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on your country/region, you may have some or all of the following rights regarding your Personal Information. However, these rights are not absolute, may only apply in specific circumstances, and we may deny your request to the extent permitted by law.

  • Access/Right to Know. You have the right to request access to the Personal Information we hold about you.
  • Right to Deletion. You may have the right to request that we delete your Personal Information maintained by us.
  • Right to Correction. You may have the right to request that we correct inaccurate Personal Information maintained by us.
  • Right to Portability. In specific circumstances and subject to certain exceptions, you may have the right to obtain a copy of your Personal Information held by us and request that we transmit it to a third party.
  • Right to Opt-Out of Sharing/Targeted Advertising. Depending on your country/region, you may have the right to opt-out of the "sale" or "sharing" of your Personal Information, or object to our processing of your Personal Information for "targeted advertising" (as defined by applicable privacy laws). To exercise your right to opt-out of such information usage, please click here. Please note that if you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled, we will automatically treat this as an opt-out request for the device and browser used to access the website, depending on your location. If we can associate the device sending the signal with a Shopify account, the opt-out request will be synchronized to that account. For more information about the "Global Privacy Control," please visit https://globalprivacycontrol.org/. Apart from the Global Privacy Control, we do not recognize other "Do Not Track" signals that your web browser or device may send.
  • Managing Communication Preferences. We may send you promotional emails, which you may stop receiving at any time by using the unsubscribe option displayed in our emails. If you opt-out, we may still send you non-promotional emails, such as notifications related to your account or orders.

If you reside in the United Kingdom or the European Economic Area, and subject to exceptions and limitations under local law, you additionally have the following rights alongside the ones listed above:

  • Right to Object to Processing and Right to Restrict Processing: You may have the right to request that we stop or restrict the processing of your Personal Information for specific purposes.
  • Right to Withdraw Consent: Where we process your Personal Information based on your consent, you have the right to withdraw that consent. The withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

You may exercise any of the aforementioned rights by contacting us via the means shown in the Service or via the contact details provided below. For detailed information on how Shopify uses your Personal Information and any rights you may have (including rights related to data processed by Shopify), please visit: https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of the aforementioned rights. As permitted or required by applicable law, we may need to verify your identity to process your request. Under applicable law, you may designate an authorized agent to submit requests to exercise rights on your behalf. Prior to accepting a request from an agent, we will require documentation demonstrating your authorization for the agent to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner within the timeframe prescribed by applicable law.

Complaints

If you disagree with how we handle your Personal Information, please contact us using the contact details provided below. Depending on your country/region, you may have the right to appeal our decision by contacting us via the details below or by submitting a complaint to your local data protection regulatory authority. If you are located in the European Economic Area, you may view a list of data protection authorities here.

International Transfers

Please note that we may transfer, store, and process your Personal Information outside of your country/region.

If we transfer your Personal Information outside of the European Economic Area or the United Kingdom, unless the destination country/region has been deemed to provide an adequate level of data protection, we will implement recognized data transfer mechanisms, such as the Standard Contractual Clauses issued by the European Commission, or any equivalent contracts issued by the relevant competent authority in the UK.

Changes to This Privacy Policy

This Privacy Policy is updated from time to time to reflect changes in our privacy practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide corresponding notices as required by applicable law.

Contact Us

If you have any questions regarding our privacy practices or this Privacy Policy, or wish to exercise any rights you may have, please call us, email us at forestcrystalmall@gmail.com

Under applicable data protection laws, we are the data controller of your Personal Information.