Shipping policy

Return & Refund Policy

We are committed to ensuring your satisfaction with our crystal jewelry. If you are not completely happy with your purchase, please contact us within 7 days of receiving the item to request a return or exchange.

1. Items must be returned in their original condition, unworn and undamaged, with all original packaging included.

2. As crystal jewelry is personal and wearable, if there is a quality issue (such as breakage or major defects), we will offer a free replacement or refund after verification.

3. For non-quality issues (e.g., change of mind, wrong size), the buyer is responsible for the return shipping cost.

4. Please inspect your order upon reception and contact us immediately if there are any issues. Thank you for your understanding!